Privacy policy
1.Introduction This Privacy Policy explains how personal data provided by users of this website is collected, used, stored and protected in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the applicable Spanish data protection legislation and any other relevant legal requirements. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
2. Data Controller The identity and contact details of the Data Controller are provided in the Contact and Legal Notice sections of this website.
3. Personal Data We Collect We may collect and process the following personal data: Full name. Passport or national identity document details, where legally required. Email address. Telephone number. Postal address, where necessary. Information required to process and manage your reservation. Guest information required under Spanish legislation for the mandatory traveller registration. Any other information voluntarily provided through contact forms, email or telephone communications.
4. Purpose of Processing Your personal data will be processed solely for the following purposes: Responding to enquiries made through this website. Processing, confirming and managing reservations. Communicating with guests before, during and after their stay. Complying with legal obligations relating to the rental of tourist accommodation. Completing the mandatory guest registration required by Spanish law. Processing payments and issuing receipts or invoices where applicable. Handling any incidents or requests relating to your stay. Your personal data will not be used for automated decision-making or profiling.
5. Legal Basis for Processing The processing of your personal data is based on: The performance of the accommodation contract. Compliance with legal obligations. Your consent, where required. The legitimate interests of the Data Controller in responding to enquiries and providing the requested services.
6. Data Retention Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected and thereafter for the periods required by applicable tax, tourism and data protection legislation.
7. Disclosure of Personal Data Personal data will only be disclosed where legally required or where necessary for the provision of the requested services, including: Spanish law enforcement authorities for the mandatory traveller registration. Public authorities where disclosure is required by law. Banks or payment service providers for the processing of payments. Tax or accounting advisers where necessary to comply with legal obligations. Personal data will never be sold, rented or shared with third parties for marketing purposes.
8. Data Security Appropriate technical and organisational measures have been implemented to protect personal data against unauthorised access, loss, alteration or unlawful processing, taking into account the nature of the data and current technological standards.
9. Your Rights Under the GDPR, you have the right to: Access your personal data. Request correction of inaccurate data. Request deletion of your personal data. Object to the processing of your data. Request restriction of processing. Request data portability. Withdraw your consent where processing is based on consent. To exercise any of these rights, please contact the Data Controller using the contact details provided on this website. If you believe that your personal data has not been processed in accordance with applicable legislation, you also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) or with the data protection authority in your country of residence within the European Union.
10. Cookies This website may use essential cookies necessary for its operation and, where applicable, analytical or third-party cookies. Further information can be found in the website's Cookie Policy, where applicable.
11. Changes to this Privacy Policy The Data Controller reserves the right to amend this Privacy Policy whenever necessary to comply with legal requirements or to reflect changes in the operation of this website. The version published on this website at any given time shall be the current and applicable version.
