Terms & conditions

Purpose These Terms and Conditions govern the booking of stays at Casa Aisea 1 and Casa Aisea 2, as well as the rights and obligations of the property owner and the guests. By making a reservation, the guest confirms that they have read, understood and accepted these Terms and Conditions in full. 2.

Reservations: Reservations may be made through this website. A reservation will only be considered confirmed once it has been accepted by the owner and the corresponding payment has been received within the deadlines specified during the booking process. Until then, the availability of the accommodation cannot be guaranteed

Prices: All published prices include all applicable taxes unless otherwise stated. The applicable price will be the one in force at the time the reservation is confirmed.

Payment: Payment conditions, amounts and due dates will be those indicated during the booking process. Failure to make payment within the specified deadlines may result in the cancellation of the reservation by the owner.

Cancellations: Cancellations are subject exclusively to the rate and cancellation policy selected by the guest at the time of booking, which form an integral part of the accommodation contract. In the event of a No Show, early departure or voluntary termination of the stay, no refund will be granted unless expressly provided for in the cancellation policy of the selected rate.

 Check-in and Check-out :Check-in and check-out times are those stated in the booking confirmation. Any request for changes must be made in advance and will be subject to availability and the owner's approval.

Occupancy: Only the guests registered in the reservation are permitted to stay at the property. Access to the accommodation and the communal facilities by unregistered visitors is not permitted. 8. House Rules Guests agree to comply with the House Rules, the regulations of the residential community and all applicable laws throughout their stay. In particular: Parties, celebrations and events are strictly prohibited. Pets are not permitted. Smoking inside the property is strictly prohibited. Guests must respect the peace and quiet of the neighbours and comply with all community regulations at all times.

Swimming Pool and Communal Areas:  The swimming pool, gardens and all other communal facilities are reserved exclusively for registered guests and the owners or residents of the residential complex. Guests must comply with the community regulations, opening hours and any instructions relating to the use of these facilities. The swimming pool is used entirely at the guests' own risk. Children must be supervised by a responsible adult at all times.The owner accepts no liability for accidents, injuries or damages resulting from the improper use of the swimming pool or any communal facilities. Reserving sun loungers, bringing hazardous objects into the communal areas, playing games that may disturb others or engaging in behaviour that disrupts the peaceful enjoyment of the facilities is not permitted.

Security Deposit Where indicated during the booking process, a security deposit may be required to cover any damage caused during the stay. Following inspection of the property after departure, the deposit will be refunded in accordance with the agreed procedure, less any justified deductions for damages or breaches of these Terms and Conditions.

1Cleaning and Care of the Property: Guests agree to take proper care of the accommodation, its furniture, appliances and equipment throughout their stay. Upon departure, the property must be left in a reasonably clean and tidy condition. If excessive cleaning is required or damage has been caused through misuse or negligence, the owner reserves the right to charge the guest the reasonable cost of cleaning, repairs or replacement, where justified.

Guest Responsibility: Guests are responsible for any damage caused to the accommodation, its furniture, equipment or communal facilities as a result of negligence or improper use. The lead guest is also responsible for the conduct of all persons included in the reservation. The owner shall not be liable for the loss, theft or damage of guests' personal belongings, money, documents or valuables during the stay.

Travel Insurance: Guests are strongly advised to obtain comprehensive travel insurance covering cancellation, medical expenses, accidents, loss of luggage and any other unforeseen circumstances that may affect their trip.

 Force Majeure: The owner shall not be liable for any failure to fulfil contractual obligations where such failure results from force majeure or circumstances beyond the owner's reasonable control, including but not limited to severe weather conditions, fire, flooding, interruption of utility services, failures of public infrastructure, governmental actions or any other unforeseeable event.

Data Protection: Personal data collected during the booking process will be processed in accordance with this website's Privacy Policy, the General Data Protection Regulation (GDPR) and the applicable Spanish legislation.

Governing Law and Jurisdiction: These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Spain. Any dispute arising from these Terms and Conditions or from the use of the accommodation shall be subject to the jurisdiction of the competent Spanish courts in Malaga.

The owner reserves the right to amend these Terms and Conditions whenever necessary to comply with legal requirements or to improve the services offered. Any amendments will not affect reservations that have already been confirmed, which shall remain subject to the Terms and Conditions in force at the time of booking.